Returns and Refunds Policy

Thank you for shopping at Gen2 Innovations.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

  • The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By visiting this page on our website: https://gen2innovations.com/contact Send the product with its original packing to:

    Gen2 Innovations3024 Saint Lo DrIrving, TX 75060

    Shipping charges

    Shipping charges incurred in connection with the return of a product are non-refundable.

    You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Gen2 Innovations.

    Damaged items

    If you received a damaged product, please notify us immediately for assistance.

    Sale items

    Sale items can be refunded.

    Contact us

    If you have any questions about our Returns and Refunds Policy, please contact us: